Pricing for individuals registering for public courses will be at the published rate in the
INFORMATION PACK and on the website

• The enrolment fee is non-refundable.
• Other special offers and discounts may be marketed from time to time.
• For fee breakdown please visit our course fee section on www.star.edu.au

We don’t accept payment of more than $1500 from a prospective or current learner prior to the
commencement of the course.

For more details on the fees & payment options, please refer to the Student Handbook.

Refunds

Note: Refund request needs to be submitted in written or by email. Request time will be
calculated based on time when request is submitted. If refund request received after
hours by email that will be consider in next working day’s request.

1. Please refer to the student handbook for information on refunds.
2. A non-refundable administration/enrolment fee of $150 must be paid, ($50 for RPL)
   prior to course commencement, to confirm place into a course.
3. Administration/ enrolment fees are not refundable and cannot be transferred to
   another student.
4. Refunds is allowed in the following circumstances:
   • 1) Participants have overpaid
   • 2) Participants enrolled in training that has been cancelled by Star
     • a. Community College.
   • 3) If the participant withdraws from a course or program due to illness or
     • a. extreme hardship as determined by Star Community College.
   • 4) If the participant withdraws two weeks before commencing training.
5. Refunds are calculated as:
   • • Refund = total fee - administration fee where no units have been
     completed
   • • Refund = total fee - administration fee (number of completed units x unit
     cost)
6. No refunds will be issued after commencement of the course.
7. Students are responsible for safe storage of their certificates and Statements of
   Attainment. If a student requires a reissue of their Certificate or Statement of
   Attainment, an administration of $65 will be charged.

Detailed fee can be found in our student Handbook. Please visit us at www.star.edu.au

My skill level at these Computer Operations is

File and Folder Management

Word Processing (such as MS Word)

Internet

Eligibility for entry into courses at Star Community College requires demonstration, by prospective
candidates, of their ability to understand entry requirements, prerequisites of Training Plan and the
potential ability to achieve the competencies stipulated in the training package. Star Community
College uses the candidate’s responses to the questions in this application form to perform the
eligibility assessment. Further information may be required by telephone interview, written or
computer-based assessment or face-to-face interview.

Star Community College is also obliged to assess whether the course for which candidates are
applying is suitable to satisfy the candidate’s training needs and will assist them with their vocational
objectives. Candidates should also declare any other learning needs they may have that will assist
Star Community College to provide the best possible training outcomes.

Please complete the following:

Please sign the declaration at the end of this document. Information contained in this document
must be your personal responses. You must not solicit help or accept assistance from another person.

1. I acknowledge that any false information and/or failing to disclose any relevant information on my application for enrolment may result in the withdrawal of any offer and/or cancellation of enrolment at the discretion of Star Community College.
2. I have received the Student Handbook, read and understood all the contents of it.
3. I have received the course fees plan and payment plan information (if applicable) and have been informed of the refund policy.
4. I have read and understood the relevant course information and I agree to the course requirements.
5. If applicable to my course, I have received the information about any materials, documents and / or resources which I have to provide/or obtain myself.
6. If applicable to my course, I have been informed about the practical placement requirements which I must attend to achieve my qualification.
7. I acknowledge that my Certificate and/ or Statement of Attainment will be issued by Star Community College within 30 calendar days from being deemed competent in my course; however, release of my certificate or statement of attainment may be delayed if all payments have not been received in full, or I have not provided my Unique Student Identifier number.
8. I have received the relevant course information and have been informed of the training and assessment services and the related educational and support services to be provided and units of competency to be completed.
9. I have read the RTO Complaint & Appeal Policy, forms and processes.

I understand that my personal information is protected by law under the Privacy Act 1988 and Privacy Amendment Act 2014, and is collected by Star Community College to assess my eligibility of enrolment. The information is required to process my application. My information may be used by Star Community College. Personal information will only be provided to other persons or agencies with my permission or where required by law.